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  • Customers like
    • Variety of funriture choice1
    • Nice sales floor1
    • Delivery service1
  • Customers don't like
    • Tv commercials3
    • Customer service2
    • Layaway2

  • May 21
  • Furniture and Decor
  • Altoona, Pennsylvania
  • Commercial
  • 137
  • REVIEW RATING 5/5

I really hate to admit this, because normally I am a very peaceful person, but the commercial for American Freight Furniture brings out the anger in me like nothing else!! I know this may sound ***... like "it's just a commercial".... but dang it gets under my skin!! Not only is the announcer SCREAMING AT THE TOP OF HIS LUNGS, but also speaking so fast he's out of breath. And don't get me... Read more

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  • May 18
  • Furniture and Decor
  • Pickerington, Ohio
  • Warranty Coverage
  • 95
  • REVIEW RATING 3/5

Do not buy anything from American Freight. We did and it was a huge mistake. We even paid an extra $100 for an extended warranty that the furniture place pocketed the cash instead of sending to the warranty company. The salesman named Justin that works at the American Freight on 5055 E Main St, Columbus, OH 43213 lied about what the warranty covered as well. Just thought I would share this... Read more

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  • May 18
  • Furniture and Decor
  • Saint Louis, Missouri
  • Furniture
  • 46
  • REVIEW RATING 4/5

Purchased a set that they have on the floor but don't carry anymore. But it's still on the floor as we speak. No one ever contacted me back I had to send emails to get a response about their crappy non working phone. I picked out another set and I be *** if they didn't bring me used furniture that had spider webs and spiders all under the bottom. The furniture had the legs all screwed in as... Read more

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  • May 15
  • Furniture and Decor
  • Clarksville, Tennessee
  • Sofa
  • 50
  • REVIEW RATING 4/5

Not only did I have to wait for 2 months to get my products, the guys at the Clarksville store did not even take the time to call surrounding stores to see if they had our products in stock after I called them every single day. You would think these guys had some sense to do that to please a customer but no. It never even crossed their minds. Would they do it? NO. The guys in the Nashville store... Read more

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  • May 11
  • Furniture and Decor
  • Madison, Wisconsin
  • Loveseat
  • 144
  • REVIEW RATING 4/5

I purchased a soafa and loveseat at the Madison WI store. Delivered that day, it was great! Within 9 months or so, the frame broke and the cushions were saggings. You could feel the wood frame when you sat on it and it looked horrible. I called and emailed, the never got back to me. Finally got someone, they said send in pictures. Did that, they never got back. Called again, after a month... Read more

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  • May 07
  • Furniture and Decor
  • Gainesville, Florida
  • Sectional
  • 146
  • REVIEW RATING 4/5

I visit the gaineville store and had the raciest experience ever with the store manager name brooke , i went to buy a sectional and no one in the store help me or ask me if i was looking for something i was looking around and i got mad because i was ignored completly and when i was walking out of the store these women told the guy next to her tha she was glad the i was leaving cause she doesn't... Read more

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  • May 05
  • Furniture and Decor
  • Harrisburg, Pennsylvania
  • Furniture
  • 135
  • REVIEW RATING 4/5

THIS AMERICAN FREIGHT COMPANY IN HARRISBURG PENNSYLVANIA NEEDS TO BE SUED WITH THEM LYING ABOUT EVERYTHING THEY ARE JUST KEEPING EVERYONES MONEY AND NOT REFUNDING THE PEOPLES MONEY THEY ARE VERY NASTY WHEN YOU WANNA TALK TO THEM ABOUT THEIR FURNITURE THEY ALSO LYR TO YOU ABOUT HOW THEIR LAYAWAY WORKS WENT TO THIS AMERICAN FREIGHT STORE ON MAY 4TH 2015 IN HARRISBURG PENSYLVANIA AND THE SALES... Read more

Was this review helpful? 0 1

Paid my furniture out of layaway 6 weeks ago every time I call asking when I can get my furniture,sales person says it will be soon so when is soon going to get here Add comment

  • Apr 26
  • Furniture and Decor
  • Hampton, Virginia
  • Refund Policy
  • 173
  • REVIEW RATING 4/5

First they are not BBB accredited over 532 bad reviews! Had a set on layaway sent to pay it off they said it had been discontinued with no notification from them to me, I asked for a refund they said no refunds I would have to pick something else in which I didn't see anything in the store I liked so I went home and went online saw I set and advised them off what I wanted, they said 4 to 6... Read more

Was this review helpful? 3 3

  • Apr 24
  • Furniture and Decor
  • Erie, Pennsylvania
  • Commercial
  • 149
  • REVIEW RATING 4/5

I too mute the volume every time this commercial comes on. American Freight would be the last place I would go to buy furniture all because of that obnoxious announcer. Why does he think you have to yell to get consumers attention? He gets attention, but it is negative attention. I don't think I'm the only person that feels this way. He might be amazed if he changed his commercials. This guy is... Read more

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