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  • Customers like
    • Delivery driver which is sad 2
    • Idea of a warranty 2
    • Variety of funriture choice 2
  • Customers don't like
    • Tv commercials 5
    • Customer service 5
    • Will not shop there again 4

On march 10 we purchased 3500 dollars of merchandise from American Frieght in Goodletsville Tn. My living room suite I purchased was discontinued and a totally different one delivered after much confusion and mishap deliveries of only one piece that was right of the new living room suite was deliveted we finally have thst straightened out however it is going into 2 months I have been waiting on lamps that had to be ordered which are still not here I ask for a refund I dont need lamps now purchased some already however informed all sales are... Read more

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False advertising. They never have what the commercial advertises. Maybe they had one when they made the commercial. And if you question the ad they say this I'd what we have left, and walk away. Cincinnati, oh on 747. Add comment

April 3.2015 brought couch before April the couch has actually turn into a piece of garbage in under a year the seat cushions went totally flat the seat Springs broke and push thru the bottom of couch the material started coming apart it's apiece of *** I've been trying to get the love seat but they can keep that ***, furniture is no good at all, they want answer my emails and nothing else. Add comment

Worst Store Ever,all they want is your money.Dont care about nothing but Making Money.Faulty Furniture.Protection is a Joke and Dont Be Fooled By Same Day Delivery. Add comment

I have had my couch for less than a month and a wooden piece broke within it already, whom do I contact for this issue? Add comment

I am very upset about the furniture store in Memphis, Tn, my living room set supposed to been here 4/9/16. The manager never called and told me the driver quit yesterday when I purchased my living room set Because I wouldn't purchase any thing from them. I am very unsatisfied with the service I had to endure. I would not tell anyone to go there. The manger did not even try to pick up the phone or didn't return my call. I spent over $1,175.96 cents and I got to pay driver $75.00 I refuse to do it. Read more

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Terre Haute, IN store. Terrible, cheap, furniture. Made in Malaysia, although they told me it was made by a reputable American company. What a fiasco! First delivery, bedroom set was all scratched and dented. Second delivery was so-so quality, but I accepted it. Charged me $180 for delivery and the delivery crew was rude and careless, gouging my brand new wood floors. I didn't notice this until 2 weeks later. very upsetting. The salesman at American Freight was like dealing with a used car salesman. Fast talker and evasive. He supposedly... Read more

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I went to American Freight 5834 Fairburn Rd, Douglasville, GA, 30134. I was greeted by salesman Eric. When he took me to the showroom for dining rooms, he was not knowledgeable of the type of wood the tables were made of, nor did he try to find out. Also, I did a review before and was suppose to receive a lamp on my next visit, but, I was told it was not in the system. My previous visit was outstanding from the time I arrived until I departed. Disappointed that one Eric had no knowledge and he was unaware of the review nor the free lamp.... Read more

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Resolved

This is the worst store ever. First off, this store bribes their customers with a free lamp if you will write them a good review, so take all good reviews with a big grain of salt. My fiancee and I had just gotten a new house and decided to check out American Freight in Washington, IL after receiving one of their flyers. We ended up making a $3500 purchase from this god-awful place and they rewarded us by treating us like dirt. We went in to American Freight and picked out furniture 3-weeks ahead of our move in date. We then scheduled the... Read more

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I called American freight in mobile, al. about the mattress I just got.when I got it home it was wet.i called American freight where I just got it and talked to fred he said that there was no way that it could get wet.he said said that I could bring it back but it is 160 miles to mobile.but if I new that it was wet I would not have got it and just giving them $349.80 for nothing. thay loaded it and tied it down and I was paying for it.{will never buy any thing from them}sale #257519 receipt 533305 Read more

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