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  • Customers like
    • Salesperson johnny1
    • Tommy lee the assistant1
    • Variety of funriture choice1
  • Customers don't like
    • Tv commercials4
    • Customer service4
    • Sales people3

  • Aug 27
  • Furniture and Decor
  • Auburn Hills, Michigan
  • Bad Customer Service And Business Practice
  • 88
  • REVIEW RATING 4/5

We purchased a chest of drawers and paid for it. Unfortunately, we have not received our product and American Freight refuses to refund our money. They keep putting us off and product has never been delivered to date. We want our $316 refund!!!!!!!!!!! I can't believe how they take advantage of senior citizens and War Veterans!!!!!!! We have never been treated like this and we are very... Read more

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  • Aug 25
  • Furniture and Decor
  • Urbana, Illinois
  • 61
  • REVIEW RATING 3/5

American freight in champaign is a joke! Not same day delivery even though it states same day delivery. They come to my house the next day and the broke a piece off the couch and didn't care they then broke the door bell off my house and broke my floor seperater separating my tile and my wood floor never once said sorry then the piece on the couch they broke was to hold both pieces of the... Read more

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  • Aug 21
  • Furniture and Decor
  • Washington, Illinois
  • American Freight Furniture Commercial
  • 43
  • REVIEW RATING 4/5

I agree wholeheartedly that their tv ad is the most annoying I've ever experienced. I e-mailed the company but of course got no response. Have never been to the place and will never go because of the commercials. I have considered going to Washington,Il and asking the manager at the store if he can contact someone about this and that would be the only reason I'd ever set foot in their store. Who... Read more

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  • Aug 15
  • Furniture and Decor
  • Brunswick, Ohio
  • Couch
  • 126
  • REVIEW RATING 4/5

Bought couch and love seat from the Parma store. Scheduled delivery for Tuesday August 18, 2015, but called back a day later and rescheduled delivery for Saturday, August 15th with James. Here we are on Saturday, 7:20 p.m. And no furniture. Called the store and was told our delivery date wasn't changed and was told they would call back to see what they can do. I get a call back from Alvy (I... Read more

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  • Aug 06
  • Furniture and Decor
  • Hammond, Louisiana
  • Mattress
  • 1
  • 1
  • 200
  • REVIEW RATING 4/5

To the person that thought they were getting a real mattress for $79; wake up and smell the coffee!!! Really? Have you EVER seen a mattress for $79 for a bed and not Futon? It's terminology that you have an issue with. Why take it out on a poor store employee? Do you really think that employee had anything to do with a large company's advertising practices? Please! Grow up. Yeah, it shows a... Read more

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  • Aug 04
  • Furniture and Decor
  • Riverside, California
  • American Freight Furniture Advertisement
  • 79
  • REVIEW RATING 4/5

Man thia place ia full of BS FALL ADVERTISING. I went in there to get a full mattrees n box spring for 79.00 a piece and it was a jailhouse pad no springs but on the website it shows a real matress n says it on the site but there stuttering aa mgr qhwn i confronted him didnt say nothing to me when i askes him why is he false advertising.DO NOT DO BUSINESS WITH THIS COMPANY THEY FULL OF IT. AND... Read more

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  • Jul 31
  • Furniture and Decor
  • Medulla, Florida
  • Queen Bed
  • 226
  • REVIEW RATING 4/5

After reading the reviews about American Freight, i was hesitant about shopping there. I visited the store & found that the service was okay; no one follows you around as they do in upscale stores. The warehouse was a little hot but the overall experience was great. I purchased a queen bed for $211.00, the bed is beautiful. The bed will be in a guest room so i'm not expecting it to last 30... Read more

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  • Jul 30
  • Furniture and Decor
  • Findlay, Ohio
  • Sectional
  • 98
  • REVIEW RATING 4/5

we purchased a sectional from American freight and due to financial problems it did take us A long time to pay it off.they contacted us on a saturdayand said they had a set in Columbus and would ship it out on a Monday or Tuesday to the Delaware store. 2-3 weeks later after phone calls back and forth we were told they sold the set of furniture we have been waiting on.the person my husband talk to... Read more

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  • Jul 27
  • Furniture and Decor
  • Brooklyn Center, Minnesota
  • Lawson Queen Footboard
  • 155
  • REVIEW RATING 4/5

I had put a deposit down of $100.00 for the Lawson queen footboard, lawnson queen headboard and the Lawson queen rail ever since June 11, 2015. The sale person Luke Tyler was going to call us within 30 days when the items arrived. I had no phone calls or what's so ever on my item I deposit for. I been waiting too long for the phone call regarding the items by the sale person who told me he was... Read more

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