1.8
  • Layaway1 votes
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  • Dec 14
  • Furniture and Decor
  • Knoxville, Tennessee
  • Bedrooms Suit
  • 283
  • REVIEW RATING 5/5

I will NEVER recommend this company. I went in and bought 3 bedrooms suits, a living room, and a dining room table. I also bought a memory foam mattress, I am happy with the mattress so far, it has only been 3 days. The furniture is so cheap and wobbly and none of the drawers go into the dressers or chest of drawers correctly. The head boards are all warped. Not to mention that the furniture... Read more

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  • Dec 12
  • Furniture and Decor
  • Springfield, Missouri
  • Loveseat
  • 193
  • REVIEW RATING 4/5

I purchased a love seat and sofa set from American Freight on Oct. 1st 2014. The first problem I had was that my sofa was ripped! Then like two weeks ago, I lost my remote control, and I looked in the bottom of my couch, and noticed that it was a lot of rat turds!!!!The bottom part of my couch was still stapled the same way as they delivered it to my house. I call to let American Freight know... Read more

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  • Dec 05
  • Furniture and Decor
  • Chicago, Illinois
  • Mattress
  • 235
  • REVIEW RATING 5/5

I went to an American Freight store in Boardman Ohio and paid $850.00 cash for a matress and i got it home and within 3 months it was ruined it had sank in completely in the middle and when I filed a complaint it took the store nearly 3 months to get me a new matress which was also a great inconvenience on my part because they would not bring me the new matress I had to transport the king sized... Read more

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  • Dec 02
  • Furniture and Decor
  • Palm Bay, Florida
  • Layaway
  • 301
  • REVIEW RATING 5/5

When you put furniture on layaway the store is supposed to store it so I was paying on furniture that was no longer being manufactured and wasn't in storage this company is a fraud and no one wants to give you back any $ or help out in any way I suggest if you don't have the $ don't buy from this place because the layaway is not a true layaway what would it take for this company to have some good... Read more

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  • Dec 02
  • Furniture and Decor
  • Bellevue, Washington
  • Sofa
  • 2
  • 2
  • 505
  • REVIEW RATING 5/5
American Freight Furniture - Review about Sofa from Bellevue, Washington
1 of 3

10-17-14. Went to American Freights, North Memorial Pkwy,Huntsville Al, Store...I picked sofa, loveseat, recliner for my disabled mother. .I took pictures of the furniture I picked and forwarded pics..to my brother so my mom could see what I had picked for her, she liked it so I put it on layaway for her....11/22/14 $758.00 @ 4:30pm...paid layaway off.Was suppose to be delivered that evening. @... Read more

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  • Dec 01
  • Furniture and Decor
  • Parma, Ohio
  • Furniture Warranty
  • 245
  • REVIEW RATING 5/5

Picked out and put on lay away my furniture in January 2013. I paid off my furniture and set up my delivery date for February 2014. My furniture was delivered minus my chair and one night stand that they conveniently forgot at the warehouse. I had to call and go pick up my night stand. They then told me my chair would be back in stock within 2 weeks and when it came in they would deliver it... Read more

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  • Nov 17
  • Furniture and Decor
  • Jacksonville, Florida
  • Employee
  • 294
  • REVIEW RATING 4/5

Sales #221992 Richard was very helpful during our visit. However a different employee was observed taking drugs in the restroom, not very professional. We would return because of the sales person but the company should better control their employees activities while on the job. American Freight should make sure that all of their sales people are professional all of the time. May or may not go... Read more

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  • Nov 15
  • Furniture and Decor
  • West Palm Beach, Florida
  • Furniture Warranty Plan
  • 332
  • REVIEW RATING 5/5

They lie and this plan is not real. I was told that the plan cover 5 years of anything to the sofa. I called and they told me that it was the material and they only cover accidental. American Freight said they only sell furniture and that they have nothing to do with it. Well, they sold me and lie to me. Going to call my CC company and fight. I now have a damaged sofa and am very upset that a... Read more

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  • Nov 15
  • Furniture and Decor
  • Chicago, Illinois
  • Furniture
  • 2
  • 2
  • 377
  • REVIEW RATING 5/5

American Freight Furniture stores are very misleading. The furniture is well assembled in the store. But when they deliver it the furniture was all self assemble. The delivery guys rudely came in dropping boxes everywhere with all of this furniture that I had to put together myself. On top of that the store didn't have all of my furniture items. They promised delivery in two weeks..Still no... Read more

Was this review helpful? 1 1

Great servicee at decatur store but not with delivery. Older guy was very professional but younger one acted like he didnt want to be there. Didnt even velcrow back of funiture. Told by store they would apply first leather treatment and we had to do it. Add comment

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