American Freight Furniture Complaints and Reviews

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American Freight Furniture
Main address: 680 Sunbury Rd 43015-9555 Delaware OH
(740) 363-2222, (740) 363-8127, http://www.americanfreight.us/contactus.php
  • 66+2 mobile complaints
  • $19.7K claimed losses
  • $290 average
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  • Jul 11
  • Furniture and Decor
  • Newark, New Jersey
  • Delivery Charge
  • 5

Oh yeah we went to America Freight. Should be America FRIGHT! A little leary about shopping there & it came true they deliverd our sectional late after calling every hour &; charged us 65.00 for dlivery after they marked on slip it would be only 49.00 but the nightmare did not end there they deliverd a couch all scratched & dug up on the arms clearly not set we picked out went back... Read more

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  • Jul 06
  • Furniture and Decor
  • Atlanta, Georgia
  • Living Room Furniture
  • 78

In march of this year Portia Hayes paid eight hundred plus dollars for some living room furniture at the Marietta Georgia location but did not pick it up and left it there for three months because of a bout with illness. Even though Ms. Hayes kept in contact with the company and explained that she misplaced the receipt the company now claims that Ms. Hayes only paid a dollar toward the furniture.... Read more

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  • Jul 04
  • Furniture and Decor
  • Indianapolis, Indiana
  • Awesome Customer Service
  • 158

I went to American freight today, because I needed furniture yesterday. My sister lost her house to a tragedy, so her and her family needed to come stay with me awhile. I needed mattress, frames, a sofa, pretty much a whole little apartment! I knew American Freight offered same day delivery, but I was leery about shopping there after reading all these bad reviews. But when I stopped in, I was... Read more

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  • Jun 26
  • Furniture and Decor
  • Bed Size Change
  • 135

I purchased a king size bed from them on 5/28/14 and paid for it in full. They were aware that I would be moving into my new home on 6/13/14. After seeing the inside of my new home I had to change the size of the bed to a queen on 5/30/14. When I contacted the about picking up my bed I was told that it had to be ordered. The salesperson informed me that once the bed arrived he would make sure... Read more

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  • Jun 20
  • Advertisements and Cons
  • Chattanooga, Tennessee
  • 1
  • 69

"The commercial is so terrible, that I refuse to do any business with the makers until ceases to exist. I plug my ears whenever it comes on. It's been at least four years. PLEASE kill the commercial. " We ALL hate it. ''- "The commercial is so terrible, that I refuse to do any business with the makers until ceases to exist. I plug my ears whenever it comes on. It's been at least four years.... Read more

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We went to American Freight in Norcross Ga. This place is a joke. The website has one price, but when you arrive the prices are doubled. Then the sales associate can't and won't do anything about it but walk away while you are still trying to discuss the issue.

  • May 26
  • Furniture and Decor
  • Murfreesboro, Tennessee
  • King Matress Sags
  • 82

We purchased a king Matress set approximately two years ago and within the first year it started sagging on both sides. We have rotated the matress from the start approximately every 90 days. We want the top matress replaced at no further charges to us. This matress is very poor quality for the so called bargin price. We purchased this mattress believing it would be quality for the price that we... Read more

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  • May 25
  • Furniture and Decor
  • Bellevue, Washington
  • Mattress Set
  • 105

Purchased a mattress set from American Freight. Mattress sinks in the middle. Advised by the manager to put a broom stick....yes, a broom stick over the indent with a measurement of 2 and one half inches and they will submit it to corporate to determine if it can be replaced. Well I will load up that mattress and take it back to the store where it was purchased and cause a scene if they don't... Read more

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  • May 19
  • Furniture and Decor
  • Auburn, New York
  • Leather Furniture Set
  • 156

I purchased a leather furniture set in February. Apon delivery I noticed it wasn't the same style I had picked out on the show room, & one end cushion was complety flat. I immediately called the store and was told the style I sat on, liked and was under the assumption that I was getting...was no longer available and had been replaced with the one that was delivered. Then I was asked to... Read more

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