1.9
  • Tommy lee the assistant1 votes
  • Total rip off and unprofessional4 votes
  • Layaway2 votes
  • Tv commercials1 votes
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I have been waiting for a piece of furniture since last year, every piece they swap out is damaged, lets see if this next piece is damage free, and you wait all day for delivery and sometimes they don't come. Add comment

They are s totally rip off try to get s refund back and couldnt.I didnt want the bedroom suit look very cheap.They gave me a store credit n it's nothing in the store i want. Add comment

  • 2 days ago
  • Furniture and Decor
  • Winter Haven, Florida
  • Living Room Set
  • 38
  • REVIEW RATING 4/5

I paid off my living rooms set on layaway last week and ask for delivery to my home next week. They said I should gave them 30 days notice after taking 1460 off my card. They stated the truck coming Friday 3/27/15 and will add my living room set to the order to come to Lakeland store.well not order was put in and not delivered date was place. Manage told me no money returned. The truck come once... Read more

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Never shopped there, but can't bring myself to go from a company who's commercials scream at you. After reading the reviews guess I won't shop there either. Add comment

I feel that American Freight worked with me very well. Im a satisfied customer. Thanks American Freight!!! Add comment

  • Mar 25
  • Furniture and Decor
  • Chicago, Illinois
  • Furniture
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

They did not give me a refund after telling me that I can get a refund for my layaway over the phone. My layaway furniture was a month late from arrival and I ended up purchasing my furniture at a different store. I am very unhappy with their service. Read more

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  • Mar 23
  • Furniture and Decor
  • Memphis, Tennessee
  • Mattress Set
  • 70
  • REVIEW RATING 4/5

puchansed mattress/foundation set. Seems to be good quality. The issue is "same day delivery", got it finally late next day. Called three times after 8 hrs had passed. Store personel didn't even know where the independent delivery people were. No communication with me to let me know I would not be receiving my delivery till the next day. Even independent delivery persons, still represent the... Read more

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  • Mar 19
  • Furniture and Decor
  • Micco, Florida
  • Bedroom Suite
  • 1
  • 1
  • 216
  • REVIEW RATING 4/5

I spent a lot of money on furniture here and it is.GARBAGE!!! All of it fell apart and is in the trash some of it. I bought couch, love seat, the bedroom suite with bed head board and foot board ,chest of drawers, dresser with mirror, and two nightstands, which i paid extra for. From shampooing the rugs all legs on pieces fell apart. This furniture was made with particle board.The mattress... Read more

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  • Mar 18
  • Furniture and Decor
  • Lakeville, Minnesota
  • Couch
  • 207
  • REVIEW RATING 4/5

Purchased 2 couches and 2 loveseats. Was told delivery truck was leaving store when we were. Rushed home. Waited over 4 hours. Did not notice delivery guys cut the back of the leather couch. Lived with it since I didn't move new couch out from wall for several months and realized no way to prove it. Within a few months the cushion covers on the Simmons couch and loveseat split. Fabric... Read more

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  • Mar 17
  • Furniture and Decor
  • Memphis, Tennessee
  • Sectional
  • 120
  • REVIEW RATING 5/5

I bought a sectional on Saturday from the Memphis/Bartlett TN store and they promised to deliver the same day. Waited for the whole day but got no call from them. So I called and was told they will call me back but didn't receive any call back. Called again and same response. Same story the next day. Called them million times, no one picked up the phone. Then we decided to go to their store on... Read more

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