American Freight Furniture Complaints and Reviews

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American Freight Furniture
Main address: 680 Sunbury Rd 43015-9555 Delaware OH
(740) 363-2222, (740) 363-8127, http://www.americanfreight.us/contactus.php
  • 67+3 mobile complaints
  • $19.7K claimed losses
  • $282 average
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My husband and I purchased a living room and dining set....Well let's just say....I wish we would of did some research..Paid 99.00 for a warranty AND FOR WHAT. ..We were told it was a 5yr warranty ..Furniture would be replaced...NOT THE *** CASE.... OUT OF OVER 1200.00 COUCH RIPPED, Table legs are loose can't sit at the *** table......due to the fact I don't want anybody to get hurt..... Only... Add comment

  • 1 day ago
  • Furniture and Decor
  • Morrow, Georgia
  • Stuffy Store
  • 14

we visit American freight in morrow,ga in southlake. the sales person was very nice but it was extremely hot in the store.we were told that the destrict mamager Donte Jones turned the air off because the bill was too high.So Mr. Jones you lost serval sales that day because of the heat in the store because every one that walked in complain about the temp.in the store. Not only are you a terrible... Read more

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  • Jul 11
  • Furniture and Decor
  • Newark, New Jersey
  • Delivery Charge
  • 105

Oh yeah we went to America Freight. Should be America FRIGHT! A little leary about shopping there & it came true they deliverd our sectional late after calling every hour &; charged us 65.00 for dlivery after they marked on slip it would be only 49.00 but the nightmare did not end there they deliverd a couch all scratched & dug up on the arms clearly not set we picked out went back... Read more

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  • Jul 06
  • Furniture and Decor
  • Atlanta, Georgia
  • Living Room Furniture
  • 120

In march of this year Portia Hayes paid eight hundred plus dollars for some living room furniture at the Marietta Georgia location but did not pick it up and left it there for three months because of a bout with illness. Even though Ms. Hayes kept in contact with the company and explained that she misplaced the receipt the company now claims that Ms. Hayes only paid a dollar toward the furniture.... Read more

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  • Jul 04
  • Furniture and Decor
  • Indianapolis, Indiana
  • Awesome Customer Service
  • 284

I went to American freight today, because I needed furniture yesterday. My sister lost her house to a tragedy, so her and her family needed to come stay with me awhile. I needed mattress, frames, a sofa, pretty much a whole little apartment! I knew American Freight offered same day delivery, but I was leery about shopping there after reading all these bad reviews. But when I stopped in, I was... Read more

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  • Jun 26
  • Furniture and Decor
  • Bed Size Change
  • 185

I purchased a king size bed from them on 5/28/14 and paid for it in full. They were aware that I would be moving into my new home on 6/13/14. After seeing the inside of my new home I had to change the size of the bed to a queen on 5/30/14. When I contacted the about picking up my bed I was told that it had to be ordered. The salesperson informed me that once the bed arrived he would make sure... Read more

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  • Jun 20
  • Advertisements and Cons
  • Chattanooga, Tennessee
  • 1
  • 85

"The commercial is so terrible, that I refuse to do any business with the makers until ceases to exist. I plug my ears whenever it comes on. It's been at least four years. PLEASE kill the commercial. " We ALL hate it. ''- "The commercial is so terrible, that I refuse to do any business with the makers until ceases to exist. I plug my ears whenever it comes on. It's been at least four years.... Read more

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We went to American Freight in Norcross Ga. This place is a joke. The website has one price, but when you arrive the prices are doubled. Then the sales associate can't and won't do anything about it but walk away while you are still trying to discuss the issue. Add comment

  • May 26
  • Furniture and Decor
  • Murfreesboro, Tennessee
  • King Matress Sags
  • 102

We purchased a king Matress set approximately two years ago and within the first year it started sagging on both sides. We have rotated the matress from the start approximately every 90 days. We want the top matress replaced at no further charges to us. This matress is very poor quality for the so called bargin price. We purchased this mattress believing it would be quality for the price that we... Read more

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