American Freight Furniture Complaints and Reviews

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American Freight Furniture
Main address: 680 Sunbury Rd 43015-9555 Delaware OH
(740) 363-2222, (740) 363-8127,
  • 82+6 mobile complaints
  • $20.7K claimed losses
  • $235 average
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Great servicee at decatur store but not with delivery. Older guy was very professional but younger one acted like he didnt want to be there. Didnt even velcrow back of funiture. Told by store they would apply first leather treatment and we had to do it. Add comment


  • 1 day ago
  • Furniture and Decor
  • Atlanta, Georgia
  • Living Room Set
  • 19

I purchased a living room set which the love set broke the seat on one side,and next to that the bed rail broke on the new bedroom set I purchased from them I spent near two thousand dollars on junk.Take my advice don't buy,It's particul board built cheep the stuff is NO GOOD meterial not fit for use.Dont make the same mistake I did.(sign.Riped Of (I want my money back no good furniture ant worth... Read more

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Saw ad on line saying they had King size mattresses for $169.00. When I got there the same mattress in the ad was over $400.00. I pulled up the ad and they said,and I qoute, " That just what they do". Bait and switch if I have ever saw it. Add comment


  • Oct 08
  • Furniture and Decor
  • Chair Repair
  • 439

We'll i beg to differ I am from New York moved down to FL. About month half ago. My sister -law that live here FL. Took me to American freight in Stuart on us 1. My chair that I had in my house for less than broke. And I have a protect plan on it. Call and that they I had to wait until they had a delivery coming my way in Port ST. Lucie. Before they come look at chair. Pissed out call back to the... Read more

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  • Oct 05
  • Furniture and Decor
  • Westland, Michigan
  • Box Spring Mattress
  • 252

Purchased mattress set in February 2014, box spring sounds as if there is a broken board or other fixture inside causing a squeak. Called for a replacement box spring and was told to take the backing off of the box spring and take a picture of it. So you want me to rip the box spring apart so that you can accuse me of tearing it up? I don't think so. I Have purchased a number of furniture... Read more

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They're lettin a criminal deliver their furniture smh. I went in to purchase furniture until I bumped into the delivery crew whom I know only because of a criminal history. That's not good business. Add comment

My name is Johnelle Baiely.I am new down in FL. Area. Went America freight. Spend thousand for dollars. My chair has been broken for a less three weeks I brought the proect plan on my chair I can 't get home look at get. Feel that we should take their chairs give my money. I am high yup set about. Will not shop their anymore. Add comment


  • Sep 28
  • Furniture and Decor
  • Germantown, Maryland
  • Leather Sectional
  • 2
  • 2
  • 215

WORST service ever. I bought a leather sectional in July, paid in full. Still waiting on it. Was never told it was not in the actual store. Every time I call, I am told a different date. They keep pushing it out. I am frustrated and ticked off to no end. I explained if the sectional was not here on the 1st, I will be in for a full refund and the guy told me he couldn't give me a refund. I WILL... Read more

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  • Sep 15
  • Furniture and Decor
  • Furniture Warranty
  • 200

I bought a kitchen table and six matching chairs. One chair leg broke in half in less than two months. I called the store where I bought the table... and they informed me that I didn't buy the warranty (which was an extra $100. for a $400. table). I don't care how much money you can save... NEVER BUY FURNITURE FROM THIS PLACE. If it breaks or is defective... too bad... they will do nothing to... Read more

Was this review helpful? 3 3


  • Sep 12
  • Furniture and Decor
  • Brandon, Florida
  • Positive Experience
  • 366

I have purchased furniture from american freight in palmetto florida twice, each time i went there the salespeople never tried to sell me on something i didnt need and gave me my space. Also i was always happy with my purchases. What people need to realize is that your not buying extremely high quality and expensive things. Your spending 300 bucks or whatever on a couch or a bed set, why are you... Read more

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