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Two and a half years ago we purchased a sofa and love seat from American Freight for the exorbitant sum of nearly $700. We were told it should easily last for 10 years or more. Hughes Furniture was the manufacturer. In two years time the springs were falling out of the bottom of the couch and wooden slats were poking out the back. After calling American Freight I was informed that Hughes only offers a 1-year warranty on their furniture so basically I was out of luck. I can't imagine how they get away with selling furniture that is such poor quality! We're practically

sitting on the floor and now have no money to replace something that we were told would last decades.

I don't know how American Freight stays in business by buying cheap furniture, offering virtually no warranty (1 year, are you kidding me?), and then reselling it at outrageous prices!

Location: West Chester Township, Ohio

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Guest

You were told ten years, that's not "decades". I'm willing to bet you're a family of obese lardasses. That couch has a 2 ton limit

Guest

I also bought a sofa .After three months the seam busted .They would not honor there warranty.Said the company would would sew it up by hand. Buyers beware.

Guest

I was a warehouse employee at a branch in GR, MI for 9-10 months. You would NOT believe the practices of this "company".

Sales and commission. only thing that matters to them. Warranty claims get re-sold to customers on a regular basis. It's junk to begin with,(manufacturers in Vietnam, Malaysia?) but then, "Clean it up!We can sell it!" after someone else has had it for 6 months?

Dog hair, stank, god knows what the stains are...

I STILL tried to make the best of it.

Now my resume looks like *** because I refused to put up with it. KARMA!

Guest

Hughes furniture sucks!!! I am a military soldier who saved and saved to finally by my first new sofa.

I purchased it from direct tent sales on a military base. With in 2 months the fabric started to tear apart from the seems and holes started to appear with very little use. I have contacted the military base Affes did not help me the people who sold me the sofa wouldn't help me and now the manufacter Hughes won't even help me. I pad 900 bucks for a piece of junk I'm stuck with that fell apart in two months!!!

Anything by Hughes is garbage!

Do not buy from any of these companies!! Anyone want more info or pics email me at mdunn35711@***.com

Guest

For everyone that is reading the complaints about American Freight you can also go to the Ripoff Report and find more compaints about this company.

Guest

I recieved a phone call on 6/26/2011 at 6:21 pm from Mr.Stephen Joel Belford owner and president of American Freight.First Mr.Belford called me on his cell phone and it came thru as a private number.This was my first indicator that I was being called by a slime ball.Second he made a threat that he was going to sue me for harassment pertaining to several postings on the internet about him and his company American Freight.Third he then hung up leaving no return phone number.Another sign of a slime ball.

I returned his phone call today and contacted his office as any professional would and left my number for him to call me back.Once again he called back on a private cell phone number just like the slime ball he is. Mr.Belford is the type of individual that says everything and dosen't allow the individual at the other end of the line to say much of anything then he hangs up.From everything that I know about individuals of his mind set he suffers from wanting to be in complete control of people and having a self esteem problem.I've found this person to be rude and arrogant both of the times I have the unpleasurable experience of talking with him on the phone.

Mr.Belford assumes alot with out facts or evidence and he has just proven it by his assumption and threats to me personally because he thinks I'm the one that has posted statements about him and American Freight.

It's obvious Mr.Belford dosen't know how to do anything but threaten people when he dosen't like what they say about him. He is quick when it comes to spouting words out of his mouth but the mind dosen't seem to operate very well with his mouth otherwise he wouldn't hang the phone up on people he has called so quickly.Mr. Belford appears to be the type of individual that's assumes he can intimidate and steam roll right over people when he feels his backed into a cornor. Like a scared dog he barks loud but dosen't have the A_ _ to back it up and he knows this,that's why he barks so loud. I really feel sorry for this misguided individual and anyone that works for him let alone the public.

My personal opinion is the public and potential employee's should think twice before spending your money with this company or working for this company.

If this progresses any further than Mr.Belfords bark I will publish further what he is up to. Right now there is no telling how far Mr.Belford might take this because he sounded very mad and frustrated on the phone and *** people do *** things against people now days. This guy could be a threat to my life but only time will tell.

Guest

Your impression of American Freight is correct. They sell junk furniture and lie about ever aspect of the sale. I witnessed the Orlando Florida location at 2193 Viscount Row sales people take deposit money from a customer and laugh after the customer left about the furniture not being avaliable any longer.

Just for everyone's information Steven Belford is the President of this company and lives at 4635 Beecher Ct New Albany Ohio 43054.His full name is Steven Joel Belford. The home is located in the NEw Albany Country Culb section 1 lot 21 of the Franklin County Ohio records.The corporate phone number is 740-363-**** but you will never be able to talk to the wessel.

This is one of the worst companies to buy from or work for.Consumer Beware and spend your money some where else.They will lie to you both on the phone and in your face to make the next sale

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