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American Freight Furniture - What I should have expected dealing with a bottom feeder
The overflowing dumpster in front of the store should have been a warning, nonetheless I attempted to order a cheap mattress for a 4th bedroom in my home. After several weeks the matress never arrived. I had guests arriving and basically was forced into "upgrading"...
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1.0
#1102173
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The service Hagerstown, MD location is awful. It started off with a furniture mix up where I was told they would hold furniture for me and that wasn't the case. I drove two hours for that furniture so they offered me two lamps to go along with what I needed to get....
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1.0
#1096806
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Just a disaster after a paid in full purchase! I understand the affordable pricing. But I don't understand the poor quality for items that are suppose to be wrapped. Missing items to assemble furniture, poor delivery scheduling, low supply of showroom items. Horrible...
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1.6
#1095922
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American Freight Furniture - Commercial

American Freight Furniture
#1059501
3.0
Details
WTH is with your commercial !
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Customer service
Price Affordability
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American Freight Furniture - Worst commercial ever

American Freight Furniture
#1055563
That is the most offensive commercial ever i mute or switch channel as soon as thecommercial starts.
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Short Review on April 23, 2017

American Freight Furniture
#1038129
1.3
Details
Call me and i will explain to much to write.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Short Review on April 09, 2017

American Freight Furniture
#1032166
1.0
Details
Took my money and ran. Placed an order, but asked for refund ONE DAY later after coming to my senses. Here we are a MONTH later and still the scripted response- "its in the mail" or "contact corporate". Nobody has a clue what going on. Do "business" with them and youll pay whether you want to or not
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I am handicapped and bought 3 pieces of furniture with 5 yr. Warranty and all 3 are damaged. My recliner tipped all the way back to the floor leaving me on the ground unable to get up until the next morning when my nurse came and had to get a locksmith to let her in. I...
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#1091498
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From dayton oh. I purchased the stewart and hamiliton dream sleep in 2015 and i have a dip that is beyond horrible. Anerican freight told me i couldnt get a grant for warranty, even though it comes, with a 10yr warranty because it is stained. But it was my bed i bought...
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Anonymous
thatchg

I know your feeling. We bought a mattress from American Freight in Melbourne, Fl. and less than 10 months has a horrible dip in it also causing backaches and pains. I was told...

1.5
Moraine, Ohio
#1086545
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I purchased the "New York Trundle Black" bed and it fell apart....My purchase date: 7/15/17...... Paid: $575.52.........I am so mad..... This company needs to be put out of business....... There has to be something consumers can do about companies like these......The...
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Anonymous
Matt

Hey buddy I bought 2 of those pieces of *** and they did exactly what yours did funny thing is the replaced one of them with a supposedly more sturdy bed that one broke to rig...

2.2
#1083885
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I was parked at the end of your parking lot one of your employees came out yelling and screaming telling me to be a man and move my vehicle at the way very aggressive and disrespectful in went into your building and talk to the manager and got the number this employee...
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#1071283
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I paid (2,054.59) on 4/22/17. Tomorrow will be 13 weeks and still no sectional. The contract states that if merchindise if not received in 8 weeks from purchase, you get your full refund. Well thats another lie. Mike told me the VP told him not to give me my money back...
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1.3
#1070641
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I will not shop at a store where the TV commercials scream at you!!! Whoever decided to scream through the whole commercial has poor Public Relations!!! If you would have whispered through the commercial it would have got my attention better than the screaming!!! I...
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#1058642
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I bought my sectional couch three years ago. When I purchased the couch, i was persuaded into purchasing a "full replacment warrenty". Told that 1 time, within 5 years, i could have my couch replaced due to demaged, or stains. The claim had to be made within 30 days of...
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Anonymous
Anonymous

I'm still waiting for someone from American Freight to return my call regarding my $480. I never let anyone take from me I work too hard for my money; customer service is a jo...

1.6
#1052416
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