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I went in to pick up my purchase which was a 4 piece set and he told me it would be 2 weeks before I get it. So I asked can I just picked something else. So I did it was a little more but ok fine. He said he had it in stock so I got it delivered to my house. When the...
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1.9
#1143442
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On November 4, 2016 I purchased two bedroom sets and sectional sofa from the American Freight Furniture & Mattress in Waco. I was informed my delivery would be the following date, on November 5, 2017. There was two phones one from the store to confirm the delivery and...
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#1138973
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The employees in South Windsor, Ct are dumb. Their like a bunch of monkeys *** a football and they all stand around. The process is simple..lol..just acknowledge the customers, not for me, it's like I was invisible or something. The so called manager at the front desk...
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1.0
#1138358
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American Freight Furniture - The manager Cana in the Delaware office is rude as ***.

American Freight Furniture
#1145279
Happened on Dec. 9th in the Delaware Ohio store.. She does not have good customer service skills and is rude as ***. Should consider having a better manager
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American Freight Furniture - More answering machines

American Freight Furniture
#1138409
Refusal to talk to me broken furniture being forced to agree I am a pissed off customer if I don't check it they will not talk or send email
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American Freight Furniture - May be going to court

American Freight Furniture
#1134608
1.0
Details
The gm got on the phone and threaten me like he was coming to fight me and called me a rasisist word and it’s been a month since they where supposed to give me my refund!!!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
Warranty
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American Freight Furniture - Stop the commercials!!!

American Freight Furniture
#1118911
Your commercials are so annoying! My husband and I are in the midst of a huge remodel on our house and looking for furniture. I would NEVER consider your store because your commercials give me a headache and are so stupid I wouldn't even think of supporting the company!
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I have now had 4 sofa's in the last 18 months because of damage, the last one showing up last night after waiting on their delivery drivers for 2 days. the First sofa a "leather" (meaning bonded leather) the delivery driver sliced with a box opener because he was angry...
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1.9
I liked
  • That they did replace the furniture
I didn't like
  • It took 4 times to get it right
#1114019
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Been a customer of American Freight for several years now this time when I put furniture on layaway I had to go up and REI pick out furniture for my living room then turn around and go pick out furniture for my bedroom I was told if I paid it off in full everything...
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#1109839
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American Freight Furniture - What I should have expected dealing with a bottom feeder
The overflowing dumpster in front of the store should have been a warning, nonetheless I attempted to order a cheap mattress for a 4th bedroom in my home. After several weeks the matress never arrived. I had guests arriving and basically was forced into "upgrading"...
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1.0
#1102173
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The service Hagerstown, MD location is awful. It started off with a furniture mix up where I was told they would hold furniture for me and that wasn't the case. I drove two hours for that furniture so they offered me two lamps to go along with what I needed to get....
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1.0
#1096806
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Just a disaster after a paid in full purchase! I understand the affordable pricing. But I don't understand the poor quality for items that are suppose to be wrapped. Missing items to assemble furniture, poor delivery scheduling, low supply of showroom items. Horrible...
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1.6
#1095922
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I am handicapped and bought 3 pieces of furniture with 5 yr. Warranty and all 3 are damaged. My recliner tipped all the way back to the floor leaving me on the ground unable to get up until the next morning when my nurse came and had to get a locksmith to let her in. I...
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#1091498
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Contact American Freight Furniture

Mailing Address:
American Freight, Inc.
680 Sunbury Rd
Delaware, OH 43015
Phone:
(740) 363-2222
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From dayton oh. I purchased the stewart and hamiliton dream sleep in 2015 and i have a dip that is beyond horrible. Anerican freight told me i couldnt get a grant for warranty, even though it comes, with a 10yr warranty because it is stained. But it was my bed i bought...
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Anonymous
thatchg

I know your feeling. We bought a mattress from American Freight in Melbourne, Fl. and less than 10 months has a horrible dip in it also causing backaches and pains. I was told...

1.5
Moraine, Ohio
#1086545
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