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I have now had 4 sofa's in the last 18 months because of damage, the last one showing up last night after waiting on their delivery drivers for 2 days. the First sofa a "leather" (meaning bonded leather) the delivery driver sliced with a box opener because he was angry...
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1.9
I liked
  • That they did replace the furniture
I didn't like
  • It took 4 times to get it right
#1114019
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Been a customer of American Freight for several years now this time when I put furniture on layaway I had to go up and REI pick out furniture for my living room then turn around and go pick out furniture for my bedroom I was told if I paid it off in full everything...
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#1109839
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American Freight Furniture - What I should have expected dealing with a bottom feeder
The overflowing dumpster in front of the store should have been a warning, nonetheless I attempted to order a cheap mattress for a 4th bedroom in my home. After several weeks the matress never arrived. I had guests arriving and basically was forced into "upgrading"...
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1.0
#1102173
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American Freight Furniture - May be going to court

American Freight Furniture
#1134608
1.0
Details
The gm got on the phone and threaten me like he was coming to fight me and called me a rasisist word and it’s been a month since they where supposed to give me my refund!!!
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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American Freight Furniture - Stop the commercials!!!

American Freight Furniture
#1118911
Your commercials are so annoying! My husband and I are in the midst of a huge remodel on our house and looking for furniture. I would NEVER consider your store because your commercials give me a headache and are so stupid I wouldn't even think of supporting the company!
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American Freight Furniture - Commercial

American Freight Furniture
#1059501
3.0
Details
WTH is with your commercial !
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Customer service
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American Freight Furniture - Worst commercial ever

American Freight Furniture
#1055563
That is the most offensive commercial ever i mute or switch channel as soon as thecommercial starts.
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The service Hagerstown, MD location is awful. It started off with a furniture mix up where I was told they would hold furniture for me and that wasn't the case. I drove two hours for that furniture so they offered me two lamps to go along with what I needed to get....
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1.0
#1096806
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Just a disaster after a paid in full purchase! I understand the affordable pricing. But I don't understand the poor quality for items that are suppose to be wrapped. Missing items to assemble furniture, poor delivery scheduling, low supply of showroom items. Horrible...
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1.6
#1095922
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I am handicapped and bought 3 pieces of furniture with 5 yr. Warranty and all 3 are damaged. My recliner tipped all the way back to the floor leaving me on the ground unable to get up until the next morning when my nurse came and had to get a locksmith to let her in. I...
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#1091498
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From dayton oh. I purchased the stewart and hamiliton dream sleep in 2015 and i have a dip that is beyond horrible. Anerican freight told me i couldnt get a grant for warranty, even though it comes, with a 10yr warranty because it is stained. But it was my bed i bought...
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Anonymous
thatchg

I know your feeling. We bought a mattress from American Freight in Melbourne, Fl. and less than 10 months has a horrible dip in it also causing backaches and pains. I was told...

1.5
Moraine, Ohio
#1086545
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I purchased the "New York Trundle Black" bed and it fell apart....My purchase date: 7/15/17...... Paid: $575.52.........I am so mad..... This company needs to be put out of business....... There has to be something consumers can do about companies like these......The...
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Anonymous
Matt

Hey buddy I bought 2 of those pieces of *** and they did exactly what yours did funny thing is the replaced one of them with a supposedly more sturdy bed that one broke to rig...

2.2
#1083885
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I was parked at the end of your parking lot one of your employees came out yelling and screaming telling me to be a man and move my vehicle at the way very aggressive and disrespectful in went into your building and talk to the manager and got the number this employee...
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#1071283
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Contact American Freight Furniture

Mailing Address:
American Freight, Inc.
680 Sunbury Rd
Delaware, OH 43015
Phone:
(740) 363-2222
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American Freight Furniture Products and Services

All American Freight Furniture Products
I paid (2,054.59) on 4/22/17. Tomorrow will be 13 weeks and still no sectional. The contract states that if merchindise if not received in 8 weeks from purchase, you get your full refund. Well thats another lie. Mike told me the VP told him not to give me my money back...
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1.3
#1070641
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