Product: American Freight Furniture Customer Care Clear all filters (0 of 42 reviews match)
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On July 4th, I purchase a bedroom set from your store on muhlhauser Avenue in West Chester Ohio. In the process of preparing to put this Frame together I noticed there were three slats and a toolkit missing which I would allow me to put it together. I have talked to...
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1.7
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American Freight Furniture Customer Care
#1307760
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Went to America freight on July 14, 2018, in Jackson, ms to purchase bed rails for a queen size bed. Someone was at the desk and he didn't even ask could I help u all with something. So we ask could we get some help, we had to ask him and when we first walked into the...
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American Freight Furniture Customer Care
#1303790
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Hello I would like to get in contact with either a general manager and or corporate for the Central Florida region( my father as of today walked into one of your locations (Orange Blossom Trail) to be exact and was not even acknowledged it wasn’t busy and there were...
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American Freight Furniture Customer Care
#1281057
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American Freight Furniture - Damaged furniture

Wtf very poor customer service and nothing but lies.!!
1.6
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American Freight Furniture Customer Care
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#1267601
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I finished psying it off on may 23rd. They told me it was not available in tge warehouse they will look in another wafehouse. They td me if it cant be found they will give me stkre credit. I got that particlular couch with recliners becahse of back surgeries...i got...
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1.0
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American Freight Furniture Customer Care
#1263487
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American Freight Furniture - About a refund

I was trying to get a refund on a item I put on layaway on 5/11. I was told to come get the refund in 5/13. When I got there I was told they would send me a check through corporate. I was told to check back on 5/14 but every time I call they tell me to hold on and hang up in my face. It's almost 10 days and I want my money.
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American Freight Furniture Customer Care
#1257269
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American Freight Furniture - Refund and cancellation

They said I only can get store credit, I don't want that I'm moving north to my kids
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American Freight Furniture Customer Care
#1250794
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American Freight Furniture - Great customer service!

American Freight Furniture - Great customer service!
Kevin was great to work with and the entire staff was friendly and very helpful.
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American Freight Furniture Customer Care
#1250117
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Purchased furniture on 4/22. Told there were two couches in stock. We told them we would be back on May 1. When picking up order, we were missing the 4 chairs with dining set, and the couch was not there. We were told it is due to new system.. we had no choice but to...
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2.8
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American Freight Furniture Customer Care
#1246106
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American Freight Furniture - Refund/customer service

Long story short purchased $2200 worth of furniture with my card. Had cash in my wallet that fell out after leaving the store I noticed I didn’t have it went back to the store to be laughed at and humiliated by employees and no one wanted to help me find out as to where my money has gone.
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American Freight Furniture Customer Care
#1240225
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