Product: American Freight Furniture Manager Clear all filters (0 of 24 reviews match)
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American Freight Furniture - Very rude management team, Columbia SC

Very disrespectful. Putting on long hold when asked managers name. Refused to give Corporate office info.
1.0
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Customer service
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American Freight Furniture Manager
#1344320
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American Freight Furniture - Unprofessional

Manager said to me “dude you don’t know what the *** you are talking about”; when I was asking about the pillows which I never received at delivery. After I had just spent $2000. This happened at American Freight in Portage, MI
3.2
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Customer service
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Diversity of Products or Services
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American Freight Furniture Manager
#1321933
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American Freight Furniture - Manager doesn't give a damn about customer service.

I won't waste my time going into detail. I will be contacting headquarters regarding the manager I spoke with on the phone. Guess it being Friday night and after 8 p.m. didnt warrant enough to worry about my satisfaction as a customer. She never bothered to call me back. In a nutshell (you made your money). To *** with the customer!
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American Freight Furniture Manager
#1269925
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It's been over 4 weeks and I have yet to receive all of my merchandise. The store manager Marcos was not helpful. I had to tell him how to do his job.
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Anonymous
Anonymous

I work for this company. First and foremost, the manager is not the person who orders your furniture when it is on backorder. That responsibility falls on the district managem...

3.0
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American Freight Furniture Manager
#1219235
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Sold me 935.00 worth of nothing dresser drawers is not the ones for my dressers, manager approached me agressively.Didn't see that coming when I went back to let the manager know they just started screaming and yelling, as if they knew if I came back was coming to let...
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1.8
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American Freight Furniture Manager
#1178901
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I brought the stonehill set found out ir was on sell and they would not let me pay the sale price .So i paid for it and they order the wrong one so i said let me see the color then i want it for christmas so i said i will take it and then they gave me a store creditb....
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1.6
Eastlake, Ohio
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American Freight Furniture Manager
#1175240
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American Freight Furniture - The manager Cana in the Delaware office is rude as ***.

Happened on Dec. 9th in the Delaware Ohio store.. She does not have good customer service skills and is rude as ***. Should consider having a better manager
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American Freight Furniture Manager
#1145279
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American Freight Furniture - May be going to court

The gm got on the phone and threaten me like he was coming to fight me and called me a rasisist word and it’s been a month since they where supposed to give me my refund!!!
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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American Freight Furniture Manager
#1134608
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Just a disaster after a paid in full purchase!I understand the affordable pricing. But I don't understand the poor quality for items that are suppose to be wrapped. Missing items to assemble furniture, poor delivery scheduling, low supply of showroom items. Horrible...
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1.6
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American Freight Furniture Manager
#1095922
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American Freight Furniture Manager Review

I have shopped there for years.the people that work there are really nice the store manager gave me a great deal thank you jack for helping me and the ware house team did a great job too
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American Freight Furniture Manager
#967483
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