Product: American Freight Furniture Sofa Clear all filters (49 of 49 reviews match)
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American Freight Furniture - Terrible

Store in syracuse ny erie blvd delived broken couch was supposed to replace now everytime i call they hang up on me
1.5
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Advertised vs Delivered
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Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Reliability
Staff
Style and Design
Value for money
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Product
American Freight Furniture Sofa
#1222079
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American Freight Furniture - Warrenty

called sent pixs wantin on approval ..just want it made right sent 850.00 not even a yr ..frayin n i put n i put covers to keep my stuff nice..please fix issue
3.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Moraine, Ohio
Product
American Freight Furniture Sofa
I liked
  • Great prices
I didn't like
  • Salespeople not making up for their poor service and errors
#1219427
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Since this sectional was a bit large anyway, I told them I would pick a different leather sectional and have it delivered. I selected a "leather" sectional and was assured by the regional manager that it was indeed a leather bonded sectional and ordered it with the...
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1.9
Product
American Freight Furniture Sofa
I liked
  • That they did replace the furniture
I didn't like
  • It took 4 times to get it right
#1114019
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Tuesday February 21, 2017 I purchased a 2 picece elizabeth blue sofa and love seat and paid for delivery for the next day. When the delivery men arrived I told them to just sat the set to the side and that I will sit it up later. However when I turned over my sofa it...
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1.0
Product
American Freight Furniture Sofa
#1012915
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I wish we went some place else for a reclining couch because it would probobly still be intact right now. All of the phone calls between us, American freight and Guardian were pretty much just smoke and mirrors to avoid helping us. ...I feel like we have just been...
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1.0
Product
American Freight Furniture Sofa
#992096
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Horrible horrible quality of furniture.....NEVER again will I buy from here....my couch broke the second week I got it when I called (becuse I had a warranty) plus it had only been 2 weeks since i got it....they said they did the claim and they are waiting for a...
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1.5
Product
American Freight Furniture Sofa
#927256
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I think that all the stores are the same.They pull the "Bait and Switch" tactics to get you in the store, and then the stuff that is on sale is total junk. I fell for you, I would have tried to go somewhere else first. I got a better Dinette, and bed at Big Lots than...
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1.0
Product
American Freight Furniture Sofa
I didn't like
  • Will not shop there again
#917949
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This company is ridiculous...I went to the kenner location to pick out a sofa due to me movubgin a new place..1st thing its a HOT warehouse...2nd i put a sofa on layaway..I understand its a business but i got a job offer out of town ...in preparation for that the 10...
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Product
American Freight Furniture Sofa
#890031
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We went in on 6/25/16 and purchased a sectional for our niece that ended up being to big to fit in her building. We were could return it within 2 day and pick another set which we did on 6/28/16. They would not sell us the floor model as they did the previous sectional...
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Anonymous
Anonymous

After leaving a message for a week for the Regional Manager Eric Green and not having my calls returned and calling the corporate office and leaving messages for the superviso...

1.4
Product
American Freight Furniture Sofa
I liked
  • Price
I didn't like
  • Lies
  • Fact that i cant get my money back
  • Managers dont communicate well
#884333
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i bought a nice sectional from them( so i thought).. It fell apart after 30 days they told me that i can get a storw credit i just need to wait on the approval..months passed still was waiting..finilly after 3 months it was approved..i went to the store and got a...
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Anonymous
Anonymous

Paid in full for a soda & love seat almost a month ago. First the said they had one piece & the other art the warehouse, then said the had to make it!! Now just waiting on del...

1.0
Product
American Freight Furniture Sofa
#841076
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