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Contact American Freight Furniture Customer Service

How to Reach a Person at American Freight Furniture

Verified Contact Information

Toll-Free Number:

  • 1-866-884-6178
Call customer service
Send Message

Customer Service:

  • 1-844-294-5208
    Installs Inc.
  • 1-847-954-0125
    Pilot Freight Delivery Questions
  • 1-844-989-1499
    Reporting of Violations
  • 1-740-363-2222
  • 1-877-927-7957

Accounting/ Billing:

  • 1-855-721-1188
    American First Finance

Complaints/ Feedback:

  • 1-855-733-4357
    TitleVII Coordinator

Investors/ Franchising:

  • 1-484-942-6383
    For Franchise Info

Legal:

  • 1-855-788-2891
    Privacy Inquiries

American Freight Furniture Emails:

Complaints/ Feedback
TitleVII Coordinator
Customer Service
privacy@franchisegrp.com
Privacy Inquiries
social@americanfreight.us

American Freight Furniture Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular American Freight Furniture Phone Number
1 (866) 884-6178
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular American Freight Furniture Email Address
customerservice@americanfreight.us
Issue Resolution Rate
Low (5% reported full resolution)
American Freight Furniture Customer Service Rating
4 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact American Freight Furniture Customer Service?

Most Popular Number:

(866) 884-6178
Total calls: 2 089 Issues resolved: 31 Last call: Mar 23, 2026

The American Freight Furniture client service phone number is (877) 927-7957. This line is your gateway to help with purchases, questions about deliveries, or any other issues you might be facing with their services. Having this number at your fingertips ensures a direct line to the company. Remember that response times may fluctuate depending on the volume of incoming calls and the nature of your request. Despite this, American Freight Furniture strives to offer efficient and prompt service to all its clientele.

The American Freight headquarters is at 680 Sunbury Rd, Delaware, Ohio, 43015, United States, USA. This is the central hub of the company's operations, where critical decisions are made.

Suppose you have any substantial issues, complaints, or suggestions that should be addressed at a higher level. In that case, consider writing a letter to this address. However, contacting American Freight customer service via phone or email is usually more efficient for quick and immediate concerns.

American Freight Furniture operates from Monday through Friday, 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 11:00 PM to 6:00 PM. You can visit their physical stores for shopping or inquiries during these hours.

When it comes to American Freight support, they typically operate within the same hours. However, it's always a good idea to check the specific hours of your local store or call center, as there might be slight variations based on location. All times are given in Eastern Standard Time (EST).

PissedConsumer Club

Contact Information

American Freight Furniture Website:

American Freight Furniture Help Center:

Corporate Office Address:

American Freight
109 Innovation Ct., Ste J
Delaware, Ohio 43015
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 8:00pm

Saturday: 10:00am - 7:00pm

Sunday: 12:00am - 5:00pm

More contact details

Summary of American Freight Furniture Customer Service Calls

2.5K TOTAL
CALLS
02:16 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Freight Furniture?

Product/ Service Question:

  • “Had an order at an old furniture store in Lafayette,Indiana the store went out before I got my order and never received my order or my refund back”
  • “Extr insurance”
  • “Warranty Questions”

Payments and Charges Question:

  • “Over charge”
  • “My payment”
  • “Need A Copy Of Receipt Of Purchases Made About 3 or 4 Years Ago For My Insurance After Bedroom Set Damaged Because Of Flood”

Shipping and Delivery Question:

  • “You new location”
  • “Order not recieved”
  • “Did not get my return back”

Request for Information Question:

  • “Check my warranty”
  • “About my money”
  • “About my laway that I was fail to be notified about”

Refund Question:

  • “Refund on my layaway”
  • “Refund”
  • “Money back from layaway at closed warehouse”

Staff Question:

  • “Customer service”
  • “Poor customer service”
  • “Service request”

Account Question:

  • “Link and login information to access W2 after bankruptcy is not working”
  • “Account”
  • “Ask if I can add to my account”

Employment Question:

  • “W2”
  • “Pay off a loan”
  • “W2 former empolyee”

Return/ Replace Question:

  • “Need furniture replacement”
  • “I need an replacement furniture set”
  • “Furniture got replaced in Feb 2024 and deep sagging”

Website/ Application Question:

  • “Apply application”
  • “Not able to install”
  • “Wanted a bedroom set I saw on the website but was told I could not get it”

Activation/ Cancellation Question:

  • “Cancel warranty on refrigerator”
  • “Cancellation”
  • “Cancel”

Cards Question:

  • “Update card information”
  • “For my credit card”
  • “Using my card without my authorization”

Other Question:

  • “Furniture breaking down after 2 months store will not assist”
  • “Need repair”
  • “Trying to finance furniture”

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