American Freight Furniture Contact Information

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Summary of American Freight Furniture Customer Service Calls

631 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
02:24 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact American Freight Furniture to Ask about:

Shipping and Delivery:

  • “My furniture was damaged when delivered they was suppse to bring back another headboard still have not they also gave me a nitestand i didnt pay for i called the store they were suppose to be coming back to get still have not this is rediculas”
  • “Issues with delivery”
  • “Delivery time?”

Refund:

  • “Refund”
  • “Discontinued item/refund”
  • “Refund/customer service”

Payments and Charges:

  • “Over charge for a mattresses”
  • “Billing”
  • “Need to make a payment”

Request for Information:

  • “Ask questions”
  • “Need to know how to finance work”
  • “Inquiry”

Staff:

  • “Incomplete services”
  • “The furniture is damaged and the customer service is trash.”
  • “Unprofessional service”

Account:

  • “Account”
  • “I need to change the bank account that they debit my payments”
  • “Up my credit account”

Product/ Service:

  • “Poor quality sectional”
  • “My bed is broken”
  • “Broken couch THEN missing pegs”

Employment:

  • “Employment”
  • “Job application information”
  • “Ex employer... changing my address to recieve my W-40 from you guys”

Website/ Application:

  • “Credit application”
  • “Apply application”

Return/ Replace:

  • “Money return”

Other:

  • “Reason”
  • “Been waiting 2 months for bed rails. Spent $2,000.00 and can’t use bedroom set.”
  • “Manufacturing issue with furniture we bought”

American Freight Furniture Rating Stats

1.8 out of 5 stars
based on 290 reviews
See all 538 reviews

Rating stats

  1. 151 reviews
  2. 86 reviews
  3. 25 reviews
  4. 10 reviews
  5. 18 reviews

About American Freight Furniture

Top 5 American Freight Furniture Services

Customer Care, Manager, Sales Manager, Shipping Service, Sales Representative

Top 5 American Freight Furniture Products

Furniture Set, Sofa, Commercial, Warranty, Bed

Top 5 Likes about American Freight Furniture

Price, Idea of a warranty, Delivery driver which is sad, Variety of funriture choice, Great prices

Top 5 Dislikes about American Freight Furniture

Customer service, Salespeople not making up for their poor service and errors, Delivery promise, Tv commercials, Sales people

Summary

American Freight Furniture sells furniture and mattress through its 55 furniture distribution centers all over the United States. American Freight Furniture offers its customers brand name furniture including famous manufacturers like: Associated Bedding, Astoria, Beautyrest, Corinthian, Dr. Marvin's Sleep Products, Franklin, Idea Italia, Millcraft, Motion, Simmons, Serta, Stewart Hamilton, Worthington House. It sells wide assortment of fine furniture from beds to couches and loveseats, from mattresses to night stands, from coffee tables to wardrobes for bedrooms, living rooms, dining rooms at modest prices. American Freight Furniture uses small warehouses and inexpensive showrooms while selling furniture to save customers expenses on markups.

American Freight Furniture reviews and complaints

American Freight Furniture is ranked 246 out of 1722 in Furniture and Decor category

Area Served

USA

Payment Methods

VISAMasterCard

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American Freight Furniture Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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