American Freight Furniture Contact Information

  • (866) 884-6178

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Headquarters Address:

American Freight, Inc.
680 Sunbury Rd
Delaware, Ohio 43015
United States

Other Info:

HOURS
Monday: 10:00 - 20:00
Tuesday:10:00 - 20:00
Wednesday:10:00 - 20:00
Thursday:10:00 - 20:00
Friday:10:00 - 20:00
Saturday:10:00 - 19:00
Sunday:12:00 - 17:00

Social Networks:

Summary of American Freight Furniture Customer Service Calls

682 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
02:21 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact American Freight Furniture to Ask about:

Shipping and Delivery:

  • “Delivery time?”
  • “Delivery of furniture”
  • “My furniture was damaged when delivered they was suppse to bring back another headboard still have not they also gave me a nitestand i didnt pay for i called the store they were suppose to be coming back to get still have not this is rediculas”

Refund:

  • “Refund”
  • “Discontinued item/refund”
  • “Refund/customer service”

Payments and Charges:

  • “Make a payment”
  • “Need to make a payment”
  • “Over charge for a mattresses”

Request for Information:

  • “Have a question”
  • “Ask questions”
  • “Need to know how to finance work”

Staff:

  • “Incomplete services”
  • “The furniture is damaged and the customer service is trash.”
  • “Unprofessional service” , Review #1307760

Product/ Service:

  • “Broken furniture”
  • “Broken bed”
  • “I got something from them and it came broken”

Account:

  • “Account”
  • “I need to change the bank account that they debit my payments”
  • “Up my credit account”

Return/ Replace:

  • “Money return”

Employment:

  • “Employment”
  • “Job application information”
  • “Ex employer... changing my address to recieve my W-40 from you guys”

Website/ Application:

  • “Credit application”
  • “Apply application”

Other:

  • “Corporate”
  • “Pago”
  • “Incm”

American Freight Furniture Rating Stats

1.8 out of 5 stars
based on 302 reviews
See all 552 reviews reviews

Rating stats

  1. 156 reviews
  2. 89 reviews
  3. 27 reviews
  4. 10 reviews
  5. 20 reviews

Rating trend

About American Freight Furniture

Top 5 American Freight Furniture Services

Customer Care, Manager, Sales Manager, Shipping Service, Sales Representative

Top 5 American Freight Furniture Products

Furniture Set, Sofa, Commercial, Warranty, Bed

Top 5 Likes about American Freight Furniture

Price, Idea of a warranty, Delivery driver which is sad, Variety of funriture choice, Great prices

Top 5 Dislikes about American Freight Furniture

Customer service, Salespeople not making up for their poor service and errors, Sales people, Delivery promise, Tv commercials

Summary

American Freight Furniture sells furniture and mattress through its 55 furniture distribution centers all over the United States. American Freight Furniture offers its customers brand name furniture including famous manufacturers like: Associated Bedding, Astoria, Beautyrest, Corinthian, Dr. Marvin's Sleep Products, Franklin, Idea Italia, Millcraft, Motion, Simmons, Serta, Stewart Hamilton, Worthington House. It sells wide assortment of fine furniture from beds to couches and loveseats, from mattresses to night stands, from coffee tables to wardrobes for bedrooms, living rooms, dining rooms at modest prices. American Freight Furniture uses small warehouses and inexpensive showrooms while selling furniture to save customers expenses on markups.

American Freight Furniture reviews and complaints

American Freight Furniture is ranked 250 out of 1769 in Furniture and Decor category

Area Served

USA

Payment Methods

VISAMasterCard

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American Freight Furniture Stats

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Number of Calls

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