Contact American Freight Furniture

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Summary of American Freight Furniture Customer Service Calls

547 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:34 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact American Freight Furniture to Ask about:

Shipping and Delivery:

  • “My furniture was damaged when delivered they was suppse to bring back another headboard still have not they also gave me a nitestand i didnt pay for i called the store they were suppose to be coming back to get still have not this is rediculas”
  • “Issues with delivery”
  • “Delivery time?”

Refund:

  • “Refund”
  • “Discontinued item/refund”
  • “Refund/customer service”

Staff:

  • “Unprofessional service”
  • “Damage to my ceiling by movers and bad customer service”
  • “Bogus service”

Request for Information:

  • “Ask questions”
  • “About a refund”
  • “Inquiry”

Payments and Charges:

  • “Payment”
  • “Billing”
  • “Wrong furniture and being charged additional delivery charges”

Account:

  • “Account”
  • “Up my credit account”
  • “Balance”

Product/ Service:

  • “My bed is broken”
  • “Broken couch THEN missing pegs”
  • “Damage product factory”

Employment:

  • “Employment”
  • “Job application information”
  • “Ex employer... changing my address to recieve my W-40 from you guys”

Return/ Replace:

  • “Money return”

Website/ Application:

  • “Apply application”

Other:

  • “To much to explain here”
  • “My furniture is crap”
  • “Store sent me the wrong bed”

About American Freight Furniture

Top 5 American Freight Furniture Services

Customer Care, Manager, Sales Manager, Shipping Service, Sales Representative

Top 5 American Freight Furniture Products

Furniture Set, Sofa, Commercial, Warranty, Mirror

Top 5 Likes about American Freight Furniture

Idea of a warranty, Delivery driver which is sad, Variety of funriture choice, Price, Great prices

Top 5 Dislikes about American Freight Furniture

Customer service, Salespeople not making up for their poor service and errors, Tv commercials, Delivery promise, Will not shop there again

Summary

American Freight Furniture sells furniture and mattress through its 55 furniture distribution centers all over the United States. American Freight Furniture offers its customers brand name furniture including famous manufacturers like: Associated Bedding, Astoria, Beautyrest, Corinthian, Dr. Marvin's Sleep Products, Franklin, Idea Italia, Millcraft, Motion, Simmons, Serta, Stewart Hamilton, Worthington House. It sells wide assortment of fine furniture from beds to couches and loveseats, from mattresses to night stands, from coffee tables to wardrobes for bedrooms, living rooms, dining rooms at modest prices. American Freight Furniture uses small warehouses and inexpensive showrooms while selling furniture to save customers expenses on markups.

American Freight Furniture reviews and complaints

American Freight Furniture is ranked 242 out of 1653 in Furniture and Decor category

Area Served

USA

Payment Methods

VISAMasterCard

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American Freight Furniture Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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