Bought a reclining sofa from American freight and in less then a month the arm completely broke off. We contacted the store and the manager said he would take care of it.
Nothing happened. Another manager started at the local store and nothing got resolved either. I emailed Corporate and the district manager called me. When I talked to him he act surprised like he didnt know, but my husband talked to him in tje store about several times.
He said a claim was made and to give it a week.
Well here we are 6 months later and still nothing. Not a way to run a buisness.
Product or Service Mentioned: Simmons Upholstery Sofa.
Reason of review: Bad quality.