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Purchased mattress set in February 2014, box spring sounds as if there is a broken board or other fixture inside causing a squeak. Called for a replacement box spring and was told to take the backing off of the box spring and take a picture of it.

So you want me to rip the box spring apart so that you can accuse me of tearing it up? I don't think so. I Have purchased a number of furniture items from American Freight over the years, and this will indeed be my LAST!!!! They will not get another dime from me.

Customer service has taken a nose dive in the last couple of years with new management at this location. Annoyed and not giving up!

Product or Service Mentioned: American Freight Furniture Furniture Set.

Reason of review: Damaged or defective.

Monetary Loss: $84.

Preferred solution: replacement.

Company wrote 0 public responses to the review from Oct 05, 2014.
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Anonymous
Daytona Beach, Florida, United States #893728

Mattress sucks have to keep flipping it, rails broke, end tables broke when put them together, couch spring broke first week of having it, so one side dips down all the way. They suck

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