American Freight Furniture - Review about Couch from New Market, Alabama
I will never do business with american freight again.First, it took a month to get my bedroom furniture.
I bought a couch and the bedroom set on the same day. Was told i would only have to pay ONE delivery fee. That was a lie. Not only did i pay two $85 delivery fees but one of my dressers (with the mirror) was broken and the other wasnt even the right one!
My husband spent the entire day on the phone with them and was told that the problem would be fixed today (12/13/15). Its 6pm and they never told him when they would be coming out. Which reminds me, we had a delivery time of 2pm (12/12/15) and they didnt deliver until 8pm! Most of the time it wouldnt bother me so much, but on weekends i have a houseful of kids and 8pm is about bedtime for them.
Im highly pissed that i dropped almost $5,000 in this pathetic store.
Customer service is crappy as well.Dont waste your time or money.
More Review Details
|Style and Design|
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Diversity of Products or Services|
|Product or Service Quality|
- Reason of review:
- Problem with delivery
- Product or service
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "First of all this is the wrong bed they delivered and it has broken, while im waiting for my correct bed to be delivered. It is causing my back to..."
- "We ordered a bedroom set priced at over $1000 and made the required monthly payments per our contract. A final payment was made and we were told by the manager..."
- "We purchase a leather sofa quite some time ago. We didn't "love" it but we owned it. It was miserably uncomfortable.2 weeks ago we were moving it and happened to..."
- "Horrible leather furniture ! Color is rubbing off within 6 mths of purchasing. Was told it's a new company they were trying & offered me another set from another co. But..."
- "i ordered a standard size wedding dress based on the measurements they provided. I received the dress and it is about 10 inches too long. I am 5'7 so it's..."
- "I have been a loyal customer for a few years but I have gotten the wrong order almost 3/4 of the time. I always order an original iced latte in..."
- "I recently bought 2 numbers for overseas. The service was terrible. About 50% of the time I was getting either one-way connection (the other party was hearing me, but I..."
- "I have known and respected Jesse Keyes for over 25 years. Jesse Keyes has a successful list of credentials in his academic and professional life. After meeting him at Princeton,..."
- "I purchased an engine for a little over $2k for son's 2005 my Jeep. Was told by Tom and their website that engine came with a warranty. 17,000 miles (..."