Let me start off by saying you alls Richmond, VA location has got to be the WORST! I ordered from you guys twice within the past 6months and had the worst experience both times! Jason, the WORST! He just blatantly lied to me over the phone. On February 18 I ordered a...Read more
I purchased two chest of drawers in December. I asked for a refund because they still had not been delivered at the beginning of February. The Norfolk office on Virginia Beach Blvd said that refunds are handled through the corporate office. It has been an additional...Read more
First they start with a big semi horn honking in your ear, and if that's not rude enough, then the idiot goes on like a wildly unleashed, barking dog for the rest of the ad! Arrrrrrrrrrrrrrrrrrrgggghhhhhhh! The guy sounds like a big windbag whom someone just let the...Read more
American Freight Furniture - Unacceptable
I purchased or so called purchased a sofa January 27th.. today is February 16th.... no sofa but the finance company choose to deduct my account. I have tried to cancel and i get the run around. I have been in touch with the local store and while the assistant manager is trying to help me...i have yet to hear from the district manager. VERY PISSED OFF CONSUMER!!! WILL NOT RECOMMEND.
Sold me 935.00 worth of nothing dresser drawers is not the ones for my dressers, manager approached me agressively. Didn't see that coming when I went back to let the manager know they just started screaming and yelling, as if they knew if I came back was coming to let...Read more
Bought a reclining sofa from American freight and in less then a month the arm completely broke off. We contacted the store and the manager said he would take care of it. Nothing happened. Another manager started at the local store and nothing got resolved either. I...Read more
I brought the stonehill set found out ir was on sell and they would not let me pay the sale price . So i paid for it and they order the wrong one so i said let me see the color then i want it for christmas so i said i will take it and then they gave me a store creditb....Read more
American Freight Furniture - HORRIBLE CUSTOMER SERVICE
i was being polite but the person who took my call showed no interest in being at work todag 1-22-18
American Freight Furniture - Bad awful
Bought furniture about 2 weeks ago and still haven't got all of it been calling for days and getting the run around
American Freight Furniture - Crap warranty
I have tried for months to get new couchs under my warranty. I got hung up on twice and transferred to many different departments. Never get the warranty. Completely a waste of money. I will never buy from them again.
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