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I will never buy anything from this company again . The store manager lied then yelled at me for being upset about the delivery process that he didn’t explain. How do customers know that American Frieght don’t have there own delivery company. He told me that I was...
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Company wrote 0 public responses to the review from Dec 07.
1.0
#1417923
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I purchase a Emily Brown King Size Bed Set last Year with all that went with the Bed Between Feb and March of 2017. I have been having problem with the bed since I received it. The Boards under the Mattress is broke in 2 places which causes the bed to sink in the...
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Company wrote 0 private or public responses to the review from Nov 30.
2.8
#1411477
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American Freight Furniture - Problem with purchased product

Hello, we purchased a king size bed frame, mattress, and box springs from our local warehouse. A few days ago the left bed rail split away from the foot board. I am hoping the product is under warranty.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 30.
4.5
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#1411462
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American Freight Furniture - Terrible experience

I had a mattress, simple dresser, head board with a nightstand sent to me. $79 charge for a delivery. Delivered WRONG mattress and forgot my dresser. 4 days later, STILL NO DRESSER. Called and called and had terrible service FROM MIKE AND CARLOS. Not worth the cheap products and cheap workers. DONT GO TO AMERICAN FRIEGHT IN RIVIERA BEACH, FL!!!
Company wrote 0 private or public responses to the review from Nov 23.
1.6
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Advertised vs Delivered
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#1406526
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I bought a brand new furniture sectional from American Frieght in August for my new house. When I first got it I noticed I was itching a lot more than normal but thought it was just the material. Fast forward to now November 23rd I’ve had multiple rooms infested with...
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Company wrote 0 private or public responses to the review from Nov 23.
2.6
#1406091
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I purchased 2 full size couches, one rocker recliner, one coffee table, 5 end tables, a dining room table and 4 chairs. Within a year two dining chairs legs had broken and I had to fix them with metal braces. Another one has had the seat fall in. There is no support...
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Company wrote 0 public responses to the review from Nov 17.
#1402803
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American Freight Furniture - Purchase is not what was indicated

American Freight Furniture - Purchase is not what was indicated
American Freight Furniture - Purchase is not what was indicated
American Freight Furniture - Purchase is not what was indicated
American Freight Furniture - Purchase is not what was indicated
August 2016 purchased two leather couches from American freight in hagerstown md with genuine leather tags. Recently discovered that the seats are now peeling. Was told the store is unable to do anything given I did not purchase the extended warrenty but as I told them genuine eather lasts 20 years or more why would I then purchase added coverage? The peeling indicated I was sold something that was not leather? This has to be resolved. Thank you Sharon Hedges Erkalan
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 11.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Reliability
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Style and Design
Value for money
Warranty
Website
#1398153
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HIDES NEGATIVE REVIEWS Junk for sale. Love seat is falling to pieces. Don’t buy their stuff. No good. BOUGHT A BLACK LOVE SEAT RECLINER SET BY SIMMONS ABOUT 1 1/2 YEARS AGO. COMFORTABLE BUT MATERIAL IS PITIFUL. MATERIAL HAS FLAKED OFF AND LOOKS TERRIBLE. NO GUARANTEES...
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Company wrote 0 private or public responses to the review from Nov 06.
1.5
#1395114
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American Freight Furniture - Backorder

Yes they wont return my call store. Manager tried to substitute a red recliner for the blue one i paid for i said no he said he would talk to his boss but never got back to me been on backorder 12 weeks he said may be 12 more calling better business bureau and attorney genral
Company wrote 0 public responses to the review from Nov 06.
#1394820
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Contact American Freight Furniture

Mailing Address:
American Freight, Inc.
680 Sunbury Rd
Delaware, Ohio 43015
United States
Phone:
(866) 884-6178
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American Freight Furniture Products and Services

Was in store over an hour to get out a layaway know one waited in me i adked men in store moving furniture they ignored me walked by and never responded. When i left the store knowone wad even at front registers. Two men were outside smoking i said to them knowone...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 05.
2.3
I didn't like
  • Customer service awfullll
#1394648
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