I would not do business with a company who yells at you in their commerical. I am just writing to say I hate the commerical. Its loud and annoying and I hit the mute button whenever I am watching TV and it comes on. It is right up there with the Allgood Home...Read more
We bought a dining set in the summer of 2017 had to exchange the table top x3 bc anytime a liquid got on it it peeled off the brown layer. This is ridiculous, things spill on tables. Now one by one the legs on chair are splitting. Obe of my kids fell backwards when it...Read more
American Freight Furniture - Horrible customer experience
3rd time with this problem and I’m very disappointed
Your company first delivered a damaged bed with no mattress. Then they delivered a new bed wrong size mattress. As I am requesting the correct mattress the sales associate says I must pay an extra delivery fee for the mistakes of your company. This is the third time...Read more
They showed up at 9:30 pm to deliver my furniture. The two guys delivering had no clue as to what they were doing. My husband had to actually help them with the love seat. When they were bringing in the sofa, they put huge gouges in my from door, and when I took the...Read more
We bought a matching couch and love seat from here for $1200.00 and within 5 days of having them the reclining part of the love seat was bending. We paid extra for the “warranty” which was $200.00 extra and called but they have yet to fix it and or let us get something...Read more
How is this company even still in business? I ordered my furniture the end of February scheduled delivery for March 29th they called the day that my delivery was supposed to be done and told me they had NONE of my stuff in stock! I went to the store picked out new...Read more
I purchased a sofa from you back in September of 2017 my sofa was only 5 months old when I realized when I was cleaning it that one of the back of the cushions the seam Has Come Undone. I immediately called the store and they told me to take photographs of the cushion...Read more
American Freight Furniture - About a refund
I was trying to get a refund on a item I put on layaway on 5/11. I was told to come get the refund in 5/13. When I got there I was told they would send me a check through corporate. I was told to check back on 5/14 but every time I call they tell me to hold on and hang up in my face. It's almost 10 days and I want my money.
Purchased furniture on 4/22. Told there were two couches in stock. We told them we would be back on May 1. When picking up order, we were missing the 4 chairs with dining set, and the couch was not there. We were told it is due to new system.. we had no choice but to...Read more
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