I purchased a brand new couch and love seat (with a 5 year warranty) It said it was "real" leather, Which is a joke. I've had it for exactly four years and the last two years it's pretty much been trash, I just can't bring my self to throw it out b/c I spent 700.00 on it and it was my first purchase furniture for my first home.
The "leather" is completely peeled off and bubbled. It's a mess and embarrassing when we have company.When I called about the warranty they said anything more than a tear is excessive.
This person wrote the review because of damaged or defective of american freight furniture warranty from American Freight Furniture and attached photo s. Reviewer claimed that he or she lost $700 and wants American Freight Furniture to issue a partial refund.
Author liked the most idea of a warranty. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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