I purchased a brand new couch and love seat (with a 5 year warranty) It said it was "real" leather, Which is a joke. I've had it for exactly four years and the last two years it's pretty much been trash, I just can't bring my self to throw it out b/c I spent 700.00 on it and it was my first purchase furniture for my first home.
The "leather" is completely peeled off and bubbled. It's a mess and embarrassing when we have company.When I called about the warranty they said anything more than a tear is excessive.
Product or Service Mentioned: American Freight Furniture Warranty.
Reason of review: Damaged or defective.
Monetary Loss: $700.
Preferred solution: Price reduction.
I liked: Idea of a warranty.